Frequently Asked Questions

  • Zedwell Greenwich is located at Cavatina Point, 7 Harmony Place, Greenwich, London, SE8 3FB

    Use Google to plan your journey (Location for Maps).

  • Cutty Sark tube station is 5-7 minutes walk from the hotel entrance.

    Deptford station is 12 minutes walk away from the hotel.

  • From Heathrow Airport: Fastest way is to take Heathrow Express to London Paddington Railway Station and then take Elizabeth line to Canary Warf, and then take DLR Cutty Sark station.

  • Definitely, and you can have as many devices connected as you wish.

  • Our early check-in policy is as follows:

    Check-in time starts at 3pm.
    Check-out time is at 10am.

    Early check-in is possible for an additional fee. Fees vary depending on the time of early check-in:

    • 9am to 12pm - £60

    • 12pm to 3pm - £40


    Early check-in is subject to availability and charged per room.

    Late checkout fees is applicable as below.

    £50 for late check-out up to 12pm.
    £80 for late check-out up to 2pm.
    Full night’s rate is charged after 2pm.

  • Greenwich area has some of the best restaurants, rooftop bars, cafes and fast-food places in London, everything you need on your doorstep.

  • Our hotel is equipped with vending machines for the convenience of our guests. However, we also encourage our guests to explore the vibrant Greenwich area, which offers numerous opportunities for outdoor activities and experiences.

  • The reception offers hair dryers and irons for rent at a rental fees of £10.

  • Of course, leave your belongings with us. There is a charge of £15 per piece to use these secure facilities situated near reception.

  • Absolutely, 24/7 round the clock.

  • Our reception has a food delivery drop-off point for all of your Amazon, Uber and Deliveroo orders.

  • This is not permitted, not in the hotel, bedrooms, or balconies. A charge of £200 will be made in the event evidence of smoking is found.

  • British nationals and UK residents can check in by using any government approved photo ID.

  • All foreign nationals are required to upload their passport copy online. Please check your email for secure check in link to upload the passport.

  • Your safety is important to us. Please familiarise yourself with the fire exits and evacuation procedures located in your room and throughout the hotel. In the event of a fire, please follow the instructions of the hotel Team. Fire alarms are tested at 11.30am weekly on Mondays.

  • Yes, we do for groups of 10 rooms and above. Please email groups@zedwellhotels.com.